Zenarate Testing

Enables Zenarate users to be tested on their comprehension of training content and provides performance reporting to managers

Entwickelt von Caslon & Company

Zenarate is used by companies with large call centers to empower agents and collectors to provide a consistent and compliant customer experience across all call centers and agencies. The Zenarate App enables training and operational managers to evaluate employees’ comprehension of presented content and to document performance. The use of Zenarate with the Zenarate testing app reduces training time, improves speed to competency, reduces compliance infractions, and increases employee retention rates.

Features

3
Quizzes are attached to one or more training topics and integrated into user assignments
3
Quizzes are presented to users only after they have viewed the required content
3
Managers can quickly determine areas where individuals need improvement
3
Managers can evaluate areas where the training program is in need of improvement

Requirements

Customers pay a monthly license fee per user. Please contact info@zenarate.com for more information.
Diese App erfordert Zugriff für folgende Funktionen:
  • Collectors für Ihre sowie die für Sie freigegebenen Umfragen anzeigen
  • Create or edit contacts in your account
  • Umfragebeantwortungen in Ihrem Konto erstellen oder bearbeiten
  • Umfragen in Ihrem Konto erstellen oder bearbeiten
  • Ihre Kontakte und Kontaktlisten anzeigen
  • Antworten gemeinsam mit Beantwortungen anzeigen
  • Ihre sowie die für Sie freigegebenen Umfragen anzeigen
  • Create or edit collectors for surveys in your account
  • Teams anzeigen, denen Sie angehören
  • Anzeigen, ob Beantwortungen für Umfragen in Ihrem Konto vorliegen, sowie deren Metadaten anzeigen
  • Webhooks anzeigen, um bei Änderungen in Ihrem Konto benachrichtigt zu werden
  • Create and edit webhooks to receive notifications when there are changes in your account
  • Bibliothek mit Umfragedesigns und Vorlagen anzeigen
  • Ihre Benutzerinformationen anzeigen

App deinstallieren

X
Are you sure that you want to uninstall this app?

i Do you have a suggestion for an app that should integrate with SurveyMonkey?