Online survey

Help us improve the maxon website.

maxon is continuously trying to improve the online experience for our customers. Your input is extremely valuable to us as we optimize our product offering and services. Please take a moment to fill out our survey with your feedback (approximately 2-3 minutes to complete.)

Thank you!

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* 1. How do you like this website in general?

Very poor

Poor

Average

Good

Very good

Very poor

Poor

Average

Good

Very good

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* 2. What was the main purpose of visiting the maxon site today?

Download a product spec

Make a purchase

Looking for a drive system

Product information

Technical Assistance

Request a quote

Other (please specify)

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* 3. Did you find the information you were looking for?

Yes

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* 4. What areas of maxon’s website did you like the most and why?

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* 5. How often do you visit the maxon site?

First time

Daily

Once a week

Multiple times a week

Once a month

Multiple times a month

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* 6. How do you rate the following aspects of the website?

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree	No comment
The contents are up to date	The contents are up to date Strongly disagree	The contents are up to date Disagree	The contents are up to date Neither agree nor disagree	The contents are up to date Agree	The contents are up to date Strongly agree	The contents are up to date No comment
It is easy to use the website	It is easy to use the website Strongly disagree	It is easy to use the website Disagree	It is easy to use the website Neither agree nor disagree	It is easy to use the website Agree	It is easy to use the website Strongly agree	It is easy to use the website No comment
The website makes a very professional impression	The website makes a very professional impression Strongly disagree	The website makes a very professional impression Disagree	The website makes a very professional impression Neither agree nor disagree	The website makes a very professional impression Agree	The website makes a very professional impression Strongly agree	The website makes a very professional impression No comment
The graphic design of the website fits well to maxon	The graphic design of the website fits well to maxon Strongly disagree	The graphic design of the website fits well to maxon Disagree	The graphic design of the website fits well to maxon Neither agree nor disagree	The graphic design of the website fits well to maxon Agree	The graphic design of the website fits well to maxon Strongly agree	The graphic design of the website fits well to maxon No comment

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* 7. How do you rate the following aspects of the website?

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree	No comment
The contents are presented in a way that is easy to understand	The contents are presented in a way that is easy to understand Strongly disagree	The contents are presented in a way that is easy to understand Disagree	The contents are presented in a way that is easy to understand Neither agree nor disagree	The contents are presented in a way that is easy to understand Agree	The contents are presented in a way that is easy to understand Strongly agree	The contents are presented in a way that is easy to understand No comment
The contents are correct	The contents are correct Strongly disagree	The contents are correct Disagree	The contents are correct Neither agree nor disagree	The contents are correct Agree	The contents are correct Strongly agree	The contents are correct No comment
The website greatly appealed to me	The website greatly appealed to me Strongly disagree	The website greatly appealed to me Disagree	The website greatly appealed to me Neither agree nor disagree	The website greatly appealed to me Agree	The website greatly appealed to me Strongly agree	The website greatly appealed to me No comment
The contents are useful for the purpose behind my visit today	The contents are useful for the purpose behind my visit today Strongly disagree	The contents are useful for the purpose behind my visit today Disagree	The contents are useful for the purpose behind my visit today Neither agree nor disagree	The contents are useful for the purpose behind my visit today Agree	The contents are useful for the purpose behind my visit today Strongly agree	The contents are useful for the purpose behind my visit today No comment

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* 8. How do you rate the following aspects of the website?

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree	No comment
I found the website easy to navigate	I found the website easy to navigate Strongly disagree	I found the website easy to navigate Disagree	I found the website easy to navigate Neither agree nor disagree	I found the website easy to navigate Agree	I found the website easy to navigate Strongly agree	I found the website easy to navigate No comment
I found the information that I wanted	I found the information that I wanted Strongly disagree	I found the information that I wanted Disagree	I found the information that I wanted Neither agree nor disagree	I found the information that I wanted Agree	I found the information that I wanted Strongly agree	I found the information that I wanted No comment
maxon takes the wishes of its customers seriously	maxon takes the wishes of its customers seriously Strongly disagree	maxon takes the wishes of its customers seriously Disagree	maxon takes the wishes of its customers seriously Neither agree nor disagree	maxon takes the wishes of its customers seriously Agree	maxon takes the wishes of its customers seriously Strongly agree	maxon takes the wishes of its customers seriously No comment
I can recommend the website	I can recommend the website Strongly disagree	I can recommend the website Disagree	I can recommend the website Neither agree nor disagree	I can recommend the website Agree	I can recommend the website Strongly agree	I can recommend the website No comment

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* 9. How do you rate the following aspects of the website?

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree	No comment
I would like to visit the website again	I would like to visit the website again Strongly disagree	I would like to visit the website again Disagree	I would like to visit the website again Neither agree nor disagree	I would like to visit the website again Agree	I would like to visit the website again Strongly agree	I would like to visit the website again No comment
The elements for using the website are easy to understand	The elements for using the website are easy to understand Strongly disagree	The elements for using the website are easy to understand Disagree	The elements for using the website are easy to understand Neither agree nor disagree	The elements for using the website are easy to understand Agree	The elements for using the website are easy to understand Strongly agree	The elements for using the website are easy to understand No comment
The contents of the website are structured transparently	The contents of the website are structured transparently Strongly disagree	The contents of the website are structured transparently Disagree	The contents of the website are structured transparently Neither agree nor disagree	The contents of the website are structured transparently Agree	The contents of the website are structured transparently Strongly agree	The contents of the website are structured transparently No comment
There are enough options for making contact with maxon	There are enough options for making contact with maxon Strongly disagree	There are enough options for making contact with maxon Disagree	There are enough options for making contact with maxon Neither agree nor disagree	There are enough options for making contact with maxon Agree	There are enough options for making contact with maxon Strongly agree	There are enough options for making contact with maxon No comment

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* 10. How do you rate the following aspects of the website?

	Strongly disagree	Disagree	Neither agree nor disagree	Agree	Strongly agree	No comment
Multimedia contents (e.g. graphics and videos) are used meaningfully	Multimedia contents (e.g. graphics and videos) are used meaningfully Strongly disagree	Multimedia contents (e.g. graphics and videos) are used meaningfully Disagree	Multimedia contents (e.g. graphics and videos) are used meaningfully Neither agree nor disagree	Multimedia contents (e.g. graphics and videos) are used meaningfully Agree	Multimedia contents (e.g. graphics and videos) are used meaningfully Strongly agree	Multimedia contents (e.g. graphics and videos) are used meaningfully No comment
The provider has an excellent reputation	The provider has an excellent reputation Strongly disagree	The provider has an excellent reputation Disagree	The provider has an excellent reputation Neither agree nor disagree	The provider has an excellent reputation Agree	The provider has an excellent reputation Strongly agree	The provider has an excellent reputation No comment
I was able to achieve my goal on this website with just a few clicks	I was able to achieve my goal on this website with just a few clicks Strongly disagree	I was able to achieve my goal on this website with just a few clicks Disagree	I was able to achieve my goal on this website with just a few clicks Neither agree nor disagree	I was able to achieve my goal on this website with just a few clicks Agree	I was able to achieve my goal on this website with just a few clicks Strongly agree	I was able to achieve my goal on this website with just a few clicks No comment

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* 11. Demographics – Which age group are you in?

Under 18

< 18-24 years

< 25-39 years

< 40-49 years

< 50-59 years

60 or older

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* 12. Demographics – What is your gender?

Male

Female

Prefer not to answer

Online survey

Help us improve the maxon website.

Question Title

* 1. How do you like this website in general?

Question Title

* 2. What was the main purpose of visiting the maxon site today?

Question Title

* 3. Did you find the information you were looking for?

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* 4. What areas of maxon’s website did you like the most and why?

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* 5. How often do you visit the maxon site?

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* 6. How do you rate the following aspects of the website?

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* 7. How do you rate the following aspects of the website?

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* 8. How do you rate the following aspects of the website?

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* 9. How do you rate the following aspects of the website?

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* 10. How do you rate the following aspects of the website?

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* 11. Demographics – Which age group are you in?

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* 12. Demographics – What is your gender?

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* 13. Demographics – What country do you live in?