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* 1. How often do you receive a customer review by phone or email?

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* 2. Which social media platforms do most of your customers leave a review?

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* 3. Which on-line platforms are often used by your customers?

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* 4. How often do you or someone in your staff read the customer reviews on social media (Twitter, Facebook, Google, Instagram, others)?

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* 5. How often do you share the content of the reviews with your staff?

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* 6. How do customer reviews contribute to the success of your business?

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* 7. My business has today _______ customer reviews on social media and review platforms?

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* 8. If you put all your customer reviews together, is it possible to identify what the main message is? (message means 'the main content' or 'the main argument')

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* 9. Is it possible to know what exactly in your business your customers most often review about?

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* 10. Breviscope can help you with those hundreds or thousands of testimonials.

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